Communication.
Your way.

SyncTalk is a communication platform for Indian businesses. It brings the communication capabilities a business uses — voice, WhatsApp, SMS, AI agents, automation and integrations — into one connected account, configured around how your business runs rather than the other way around.

Business calling with IVR journeys, recordings and a ring order that skips whoever is already on a call. WhatsApp through the official Business API, with approved templates, interactive flows and a shared team inbox. High-volume, DLT-registered SMS. Voice AI agents and chatbots that answer, qualify and hand over to a person at the point you decide. And workflows that fire the moment a call or message ends — a task raised, a team notified, a record updated.

All of it runs on the same account, so the pieces work together rather than as separate systems.

Where the tool has an API or a webhook — a CRM, an ERP, billing, a helpdesk, a spreadsheet or an in-house system — calls and messages can reach it, and it can trigger things in SyncTalk in turn. The specific integration is built around your setup rather than picked from a fixed list.

Tell us which tools you use today and our team can confirm the best way to connect them.

Yes — that is the premise. There are no fixed plans; you choose the capabilities you need and the setup is configured for your business. Workflows decide what happens after a call or message (who is notified, which task is raised, what the customer receives). A voice AI agent can be trained on your catalogue and your customers’ language, and told exactly when to hand to a human. Integrations are built to your systems through their API or webhooks.

If what you need is not on the menu, describe it: our engineering team builds the integration, workflow or behaviour, and it runs on the same account as everything else.

Build your stack on this page — pick the capabilities, tell us roughly how your operation runs, and leave your details. Our engineering team picks it up directly and comes back within one working day with an implementation plan, a timeline and a price for exactly what you selected. Setup is then implemented by our team, not left to you.

How long implementation takes depends on the capabilities you need and your existing setup, so the timeline comes with the plan rather than as a promise made before we have seen your requirement.

The best fit depends on your communication requirements, the tools you already run, your workflows and the way your team operates. SyncTalk is built for businesses operating in India — phone numbers are issued in India only.

Tell us what you are trying to achieve and our team can help you understand which SyncTalk capabilities are relevant, and whether it is the right fit at all.